How do I change my DNS settings?

Occasionally you may be unable to access WriteUpp because of DNS (Domain Name Server) issues.

DNS is a fundamental building block of the internet. Think of it as a global network of servers that tell your computer how to access the servers used by services like WriteUpp.

Unfortunately, its not something that is under our control but on the very rare occasion that DNS fails it means that you will be unable to access WriteUpp, despite the fact that WriteUpp is up and running.

Different internet service providers (ISP's) with geographically different access points to the internet often use different DNS servers and so when this problem occurs it generally impacts specific groups of users in the vicinity of the fault.

The way to circumvent this is to instruct your computer to use alternate DNS services instead of those provided by your ISP. Given Google's scale we tend to recommend that you use their DNS servers. If you wish to switch to using Googles DNS servers please follow the steps below:

Windows

1. Go to the Control Panel and choose "Network and Internet"

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2. Then click on "Network and Sharing Centre"

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3. Click on "Change adapter settings"Image_2017-09-28_at_1.29.07_PM.png

4. Right click on the network that you generally use to connect to the internet and select "Properties"Image_2017-09-28_at_1.29.43_PM.png

5. The select "Interest Protocol Version4 (TCP/IPv4) and click on Properties

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6. You will be taken to a screen that looks like this:

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7. Click on "Use the following DNS server addresses" and enter the information shown below:

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Completing these steps will switch you from using your ISP's DNS to Google's (highly reliable) DNS and you should now be able to access WriteUpp.

You may need to reboot your PC for these changes to take effect.

macOS

1. Choose Apple menu > System Preferences, then click Network.

2. In the list at the left, select the network connection service you want to use (such as Wi-Fi or Ethernet), then click Advanced.

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3. Click DNS, then click the Add button at the bottom of the DNS Servers list and enter the information shown below:

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4. When you’re finished, click OK.

Completing these steps will switch you from using your ISP's DNS to Google's (highly reliable) DNS and you should now be able to access WriteUpp.

You may need to restart your Mac for these changes to take effect.

Credit: Thanks to Rob Hanley for sharing this information with us

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