How are refunds handled in Stripe?

To refund a charge via your Stripe Dashboard:

  1. Find the charge to be refunded in the payments overview page.
  2. Click the icon to the right of the charge and select Refund payment from the menu that appears.
  3. By default you will issue a full refund. For a partial refund, enter a different amount to be refunded.
  4. Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
  5. Click Refund.

Alternatively you can go to the Dashboard page for the specific charge and click Refund there. (Again, you’ll be given the choice of a full or partial refund and prompted to pick a reason.)

Refunds from Stripe are not reflected in WriteUpp

Please keep in mind that Stripe is a separate product to WriteUpp. As such if you need any more assistance you should contact Stripe

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