To refund a charge via your Stripe Dashboard:
- Find the charge to be refunded in the payments overview page.
- Click the … icon to the right of the charge and select Refund payment from the menu that appears.
- By default you will issue a full refund. For a partial refund, enter a different amount to be refunded.
- Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
- Click Refund.
Alternatively you can go to the Dashboard page for the specific charge and click Refund there. (Again, you’ll be given the choice of a full or partial refund and prompted to pick a reason.)
Refunds from Stripe are not reflected in WriteUpp
Please keep in mind that Stripe is a separate product to WriteUpp. As such if you need any more assistance you should contact Stripe
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