How can I share my screen with you to get technical assistance?

Join.me is a free screen-sharing app which allows you to share your screen with others, or view someone else's screen. This could be used to:

  • Show us an issue or problem you may be having with WriteUpp on your PC
  • Allow us to remote in and take control of your PC to rectify an issue or guide you through your WriteUpp site 
To install join.me:
  1. Go to https://join.me/
  2. Select "Start Meeting" and start your download
  3. Install join.me on your PC
To share your screen:
  1. Open join.me

  2. Click "Share"
  3. Once it has connected, you should see a URL in the address bar
    join2.png 
  4. Click on the generated URL
    join3.png
  5. Select "Copy viewer link to clipboard"
  6. Submit it to us via by pasting into an email or Skype message
Alternatively, just give the code to your helpdesk contact when they are on the phone with you.

Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

Have more questions? Submit a request

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