How do I send a confirmation or reminder manually?

To send a confirmation or reminder manually:

1. Go to Settings->Organisation and scroll down to the Confirmations & Reminders section
2. Open the template for email confirmations and copy the text
3. Go to +Create->Message and select Email
4. Click on Manage Templates
5. Create a new template pasting in the text that you previously copied and give it a name like "Manual Reminder"
6. Save the template, go back to messages and select Manual Reminder
7. Click Send

Repeat the same process for:

• SMS Confirmations
• Email Reminders
• SMS Reminders

Once you have set up these manual templates you will only need to complete Steps 6 & 7 in the future.

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